Noritz
Read More About Specific Noritz Models: Noritz Tankless Water Heaters
Website | Facebook Fan Page | sales@noritz.com | 714-433-290 ( Check their website for other regional phones )
“Our Tankless Water Heaters are manufactured in Japan.”–( Luis A )
Email Customer Service Ratings:
Ratings:Noritz appeared to have very inconsistent email response times. Considering that our emails were not difficult in nature to answer,we think their lack of response towards the end would be grounds enough for them to not make it to our top list of tankless water heater brands for customer service. We give them a rating of 2.5 / 5 stars for email customer service.
>> May 20th,2011
We sent an email with a simple question. Received a reply within 3 hours,a very good response rate.
>> May 20th,2011
Luis replied to our first inquiry,so we replied to Luis specifically with another question. We received a response in only a few minutes from Luis.
>> May 20th,2011
We sent Luis another question regarding ground temperature questions. No replies as of May 24,2011.
>> May 24th,2011
An email was sent via their online contact form concerning their flow rates at 1:51 PM PST. No replies as of June 4,2011.